MEET THE CHANCELLOR OF UNICAL

After a very long time, the Federal Government has appointed a new Chancellor for the University of Calabar. Behold His Royal Majesty, Orchivirigh, Dr Alfred Torkula, Tor Tiv IV. Send him well wishes through this medium..

UNICAL STUDENTS Week to hold from 8th — 13th NOVEMBER, 2015 - See Details

Office of the Vice President, University of Calabar Students’ Union Government

Introducing Mr. &  Miss. Carnival (MMC, UNICAL) contest....

The forms cost 500 Naira only.

First price

Table Top Refrigerator and all expense paid trip to Obudu Cattle Ranch....

2nd Price

Standing Fan

Audition is Friday, 6th November 2015.

2nd Elimination is on Wednesday, 11th November, 2015

Grand Finale is at the Dinner Night (Carnival After Party) on 12th November 2015.

Tickets to the Grand Finale are 1K regular, 5K VIP (Table for 4).

For forms and Tickets call:

08067857632,

08056188710,

And...

07083711788

Also.....

UNICAL EXCURSION TO OBUDU CATTLE RANCH 2015

13th - 15th November, 2015...

Featuring:

Treasure Hunt, Barbecue Night, Devil's mail box, Dance competitions and many others.

Tickets are 6K with free T-shirts and other gift items.

The 6K covers Transportation, Security, Feeding and Accommodation.

Males call:

07035749277

08132774038

Females call:

08034198452

Stay glued to Malaborwatch Media as we bring to you more updates.

Contacts us Via

Malaborwatch Media

08033054157, 08091597480

BBM;  58EE7DD0

JUMIA, Others Honoured At The Nigeria Customer Service Awards 2015

NCSA 2015: A Promise Kept
The organizers of the Nigeria Customer Service Awards (NCSA) made a bold statement on the importance of excellent customer service with this year’s edition of the award held at Four Point By Sheraton in Lekki area of Lagos this October.

 The event which coincided with this year’s International Customer Service Week was a an assemblage of who’s who in the customer service industry in Nigeria.  

The well-attended award which is in its third year was described by convener, Dr. Ilias Aliyu, a customer service expert and consultant, as “the culmination of an eventful year of planning and resource mobilization”. It had courier giant, DHL and one of Nigeria’s e-commerce platform, Konga.com as sponsors with Mr. Allwell Nwankwo, author of two books on customer service, and Professor S. F. BrIisibe,  a professor of medicine in the Niger Delta University, Bayelsa State, as speakers.

 They both provided key insights into the current state of customer service in Nigeria and suggested ways of improving on it including for organizations to look into customer satisfaction and not just profit making. 

Part of the event’s highlight was the presentation of the seven professionals of different backgrounds as Nigeria Customer Service Ambassadors representing the six geopolitical region of Nigeria and Africa. 

They include Oluwaseun Okegbemiro (South-west), Barr.Anyiam Uju Jessy (South-east), and Engr,Ebenezer Isokariari (JNR) (South-south). Other are Bulus Ladidi Lilian (North-cenral), AbdulAzeez Dikko (North-west) and Nkechi Okoroafor representing Africa. The idea behind the ambassadors according to Aliyu is to give a “boost and face to customer service in Nigeria”

Also at the event the “Mystery Shopping Report” was also launched which contains the technical evaluation of findings from secret investigations of customer service delivery in branches of nominated companies for NCSA 2015 across sectors in Nigeria. Ilias described it as “a high-value report supported with video and data evidence”. 

According to Dr. Ilias “this is in our bid to preserve a truly transparent ratings system, tradition of sharing the details of the nomination and vetting processes, and also promised an improvement towards future events” 

Some of the award winners include  Konga.com as most supportive customer service company in Nigeria, Phase 3 Telecoms as Best Customer Service Network Management Company in Nigeria, Inspiration FM as Best Radio Station in Nigeria and Fortis Microfinance as Best Customer Service Microfinance Bank in Nigeria. 

Others include Globacom as Best Customer Service in Telecom, Diamond Bank as Best Customer Service Bank, Dana Air as Best Customer Service(Local Airline), and DHL as Best Customer Service Courier Company and Wakanow.com as Best in Hotel Booking  and Ticketing,Nairaland Best in online media, Smile was Best Customer Service Company in Internet Service Provision, Aso Savings and Loans PLC is the Best Customer Mortgage Bank Company  in Nigeria 2015, and CHI limited as Best Customer Service (Beverage) company in Nigeria 2015. Also Shoprite was award the Best Customer Service Departmental Store in Nigeria,  while kia is Best in Automobile and Jumia.com, Best in E-Commerce.

According to Ilias the next years edition of NCSA is going to also hold during the International Customer Service week in October.